Shipping Policy

What is the total delivery time for my order?

All orders are processed in 2-3 business days. Pre-Orders are processed in 4 to 6 weeks.

The estimated delivery time and shipping rate of your order depends on the shipping method that you choose during checkout

Delays might occur during peak season.

Which locations do you deliver to?

We ship all orders to anywhere in the United States—even Alaska and Hawaii.

What locations are eligible for same-day delivery?

We don't currently offer same-day deliver but this is something we are working on.

How do I check the status of my order?

You will receive email notifications from time to time. You may also track your order status by contacting our customer support team.

What should I do if the tracking number I receive is not working?

When tracking numbers are available, you will receive instant notifications via email. We ensure our delivery alerts help you stay on top of orders. If the tracking number does not work, we recommend you try tracking with order number. Alternatively, you may contact our customer support team.

What can I do if I don’t receive my order?

If you don’t receive your order at the estimated time, it could mean either your order is delayed or is lost. You may contact our support team to know the exact location of your order.

What should I do if I receive a damaged item?

You may reply to your confirmation email or contact our customer support team. Once your request is received, our support team will assist you in correcting the mishap.

What are the shipping timelines for international delivery?

We don't currently offer international shipping but this is something we are working on.

What duties and taxes apply?

At the time of checkout, the final order cost will reflect these charges.

How can I return the item?

Refer to our return policy.